Assess the existing color
We check the paint code and finish on the car, including previous paintwork and variation. Matching a finish takes more than ordering a color by name.
Universal Motorcars · Spring Mountain
Factory-certified Chrysler collision repair in Las Vegas.
Universal Motorcars at 5585 Spring Mountain Rd is an FCA US LLC Certified Collision Repair Facility for Chrysler vehicles. Bring your Chrysler and any insurance estimate. We’ll walk you through the damage and the repairs your vehicle needs.
Walk in during shop hours for a free preliminary visual estimate at 5585 Spring Mountain Rd. If your Chrysler needs a tow, call 702-754-6774 before arranging drop-off.
Chrysler Pacifica · Universal Motorcars
A careful look comes first
The visible damage is only the starting point.
A scraped bumper, an uneven gap beside a headlamp, a door that feels different. Tell us what changed after the accident. Those details help us decide where to look next.
You can check our Chrysler certification yourself. Enter ZIP code 89146 in Mopar’s certified collision shop locator and select UNIVERSAL Motorcars. The listing shows our Spring Mountain address and phone number. You can also view the FCA facility certificate that names Universal Motorcars and Chrysler.
01
Bumpers, grilles & lighting
We inspect the outer cover, mounts and adjacent parts. Authorized disassembly may reveal damaged reinforcement, brackets, wiring or cooling components behind a small-looking impact.
02
Fenders, doors & quarter panels
Damage depth, material, attachment points and Chrysler’s procedures help determine what can be repaired and what needs replacement. Fit, latches, seals and corrosion protection belong in the plan.
Can a cracked Chrysler bumper be repaired?
Sometimes. We need to see the crack, mounting points, material and sensor locations first. Mopar limits bumper-cover repairs around certain sensors and does not allow repair of parking sensors or their attachment brackets. A repair that looks acceptable cosmetically may still be unsuitable for that location. We’ll explain the repair-or-replace decision for your bumper.
Pacifica · Voyager · Town & Country
Family vans.
Details you use every day.
A sliding door and liftgate need to do more than look straight. The opening, latch, seals and affected electrical functions all matter to how your van works.
Does the sliding door need repair—or replacement?
A dent in the outer panel doesn’t answer that on its own. We inspect the panel, door opening and affected hardware. If the door binds, reverses, won’t latch or has stopped working electrically since the accident, tell us before the inspection.
Depending on the impact, the inspection may include tracks, rollers, latches, mounting points, wiring and alignment of the surrounding body. The findings and vehicle-specific procedures determine whether panel repair, replacement or related work is appropriate.
What do you check after a rear impact?
We look at the bumper and rear body, then the liftgate fit, opening, latch, seals, lights and affected wiring. On equipped vans, parking sensors, the rear camera and hands-free functions also need attention when they are involved in the repair. We don’t assume every rear impact requires the same work.
Why remove parts when the dent looks small?
Trim and bumper covers can hide attachment points and damaged areas. When you authorize repairs and leave the vehicle with us, disassembly lets us see those parts, document the findings and explain any change to the scope. A preliminary visual estimate cannot include damage that has not yet been established.
Keeping an older Chrysler? We also welcome Town & Country, Chrysler 200 and older-model owners. Call with the year and model. We check the repair needs and parts availability before committing to the scope and schedule.
Chrysler 300 · Bodywork & refinishing
Keep the lines.
Get the finish right.
The 300’s long panels make uneven gaps and a mismatched finish easy to notice. After a front hit, we assess the bumper, grille, headlamps, hood and fenders along with the parts behind them. Rear damage can involve the bumper, trunk opening, lamps, rear body and quarter panels.
We plan panel fit and paint together. The color code starts the process; we also assess the existing finish, color variation and how metallic or pearl paint looks from different angles.
Our paint and refinishing work →
Explain the blend
When blending into an adjacent panel is appropriate for a consistent appearance, we explain the reason and include that preparation in the estimate.
Check the details together
Color, texture, gloss, panel gaps, trim and lighting fit are part of the finished result. Tell us about wraps, coatings or paint protection film before repairs begin.
Pacifica Plug-in Hybrid
A different powertrain.
The same attention to your repair.
The Pacifica Plug-in Hybrid combines a gasoline engine with an electric drive system and a rechargeable high-voltage battery. It is a plug-in hybrid, not a fully electric minivan.
We can help with collision damage. Call Spring Mountain with the year, VIN and impact details so we can review the repair requirements before delivery. The damage location and Chrysler’s procedures guide assessment of the body, electrical components and any affected cooling or battery area.
Any high-voltage isolation, testing or specialist work needed for your vehicle must be identified and coordinated as part of the plan. Accident damage alone does not tell us whether the battery needs replacement.
Before arranging a tow: tell us it’s a plug-in hybrid and describe any warning messages, fluid leaks or damage underneath. We’ll help coordinate the appropriate next step.
Chrysler’s Pacifica Hybrid information ↗Body + mechanical repair
It needs to work right
after the paint dries.
Tell us about any pulling, steering changes, leaks, noises or warning lights you noticed after the impact. Our Spring Mountain team handles collision and mechanical repairs and works with factory warranty programs across all makes. If a mechanical problem may be covered, bring your VIN and warranty information so we can check the manufacturer’s requirements before you authorize work.
Structure, steering & suspension
When the impact warrants it, measurements help establish structural damage. A wheel impact can affect suspension or steering; an alignment alone is not a diagnosis. We document accident damage and explain any separate wear or maintenance concerns.
Structural repair →Cooling, A/C & related systems
A front impact may affect a radiator, condenser, fan, hose or electrical connection. Tell us if the A/C changed or a leak appeared after the collision. Inspection and testing establish what is related to the accident and what needs repair.
Mechanical services →Scans, sensors & calibration
Mopar calls for diagnostic scanning before and after collision repair. We also review the model’s requirements for affected cameras, radar, parking sensors and safety systems. Required calibration, initialization and functional checks are separate from simply clearing a fault code.
Safety-system calibration →Insurance claims & self-pay repairs
You shouldn’t have to decode your repair estimate.
Bring the estimate you have, even if it was prepared from photos. We’ll walk through it, inspect your Chrysler and explain what is known—and what needs a closer look.
01 / SEE THE VEHICLE
Start with a visual estimate
Our preliminary visual body-damage estimate is free. We explain any diagnostic work and repair disassembly separately and obtain your authorization.
02 / ESTABLISH THE SCOPE
Inspect what is underneath
Once you authorize repairs and leave the vehicle with us, disassembly or testing may reveal more damage. We document it with photos and repair information.
03 / UPDATE THE ESTIMATE
Support the supplement
A supplement requests additional repair work or costs beyond the initial estimate. We send the documented additional work to the insurer for review and communicate the repair details.
04 / KEEP YOU INFORMED
Explain the next step
We discuss parts choices, approvals, timing and your responsibility before you authorize changes. We keep you informed as the repair progresses.
Why is the shop estimate different from my insurance estimate?
The two estimates may reflect different information or stages of inspection. The first one may cover visible damage only. Parts selection, labor operations and damage found during authorized disassembly can change the scope. We document the differences, send a supplement when appropriate, and explain what has been approved and what is still being discussed.
What about genuine Mopar parts?
We recommend genuine Mopar parts and review the applicable manufacturer procedures. Insurance estimates may list aftermarket, recycled or reconditioned parts. Those categories are not automatically equivalent to OEM parts or approved by Chrysler.
Fit, function, repair requirements, availability, policy provisions and your priorities all affect the proposed plan. We explain our recommendations, document the repair need and discuss any coverage or price difference before you approve the work.
Paying for bodywork yourself?
You’re equally welcome here. We assess the damage and explain a clear repair scope, including whether a panel or bumper can be repaired, what needs replacement, and the paintwork involved. You can make the decision with the actual work and cost in front of you.
When insurance is involved, we explain your applicable deductible and any unresolved repair-payment differences, and help you confirm coverage questions with your insurer. We discuss work outside the approved claim before you authorize it.
Need help getting the vehicle here? We coordinate towing, authorized retrieval from impound or storage, and rental arrangements where applicable. Call before moving the vehicle. Rental eligibility, limits and payment depend on the claim or rental agreement.
How we document and support an insurance repair →From our collision customers
The details get noticed.
★★★★★
“paint matched, panels are straight, car drives exactly how it should.”
Cristina B.
Tesla Model Y · Spring Mountain
Read original Google review ↗★★★★★
“The paint match was perfect, all the sensors work properly”
Dima 1
Volkswagen ID.4 bumper repair · Post Road
Read original Google review ↗★★★★★
“he pointed out damage I had not even noticed”
Olivia
Bumper damage inspection · Post Road
Read original Google review ↗Read Spring Mountain’s Google reviews ↗Review 1 of 3
Before you bring it in
A few more questions,
answered plainly.
Not sure how serious the damage is? Call with your Chrysler’s year and model, where it was hit and anything that has changed since.
Talk with our team · 702-754-6774 →Your written repair warranty
We’ll explain the body and paint warranty that applies to your repair, including coverage and how to get help. Keep it with your invoice. If you have a concern afterward, contact the Universal location that completed the work.
Where can I take my Chrysler after an accident in Las Vegas?
Bring it to Universal Motorcars at 5585 Spring Mountain Rd for factory-certified Chrysler collision repair. Walk in during shop hours for a free preliminary visual estimate. If your Chrysler needs a tow, call 702-754-6774 first so we can coordinate its arrival.
Do I have to use a Chrysler dealership for factory-certified collision repair?
No. You can choose an independent body shop in Chrysler’s certified collision network. Universal Motorcars’ certified shop is on Spring Mountain in Las Vegas. We use the Chrysler repair procedures for your model and equipment, explain our parts recommendations, and document accident damage the first estimate may have missed.
My Chrysler is still under factory warranty. Can I bring it to Universal Motorcars?
Yes. You can bring your Chrysler to our factory-certified Spring Mountain shop for collision repairs and keep your factory warranty for eligible defects. Accident damage is handled through insurance or self-pay. Our body and paint repairs carry a separate written warranty, and we’ll explain its terms before you authorize repairs.
For a mechanical repair you want Chrysler to pay for, we’ll help confirm coverage and whether the manufacturer authorizes the work here or requires a visit to an authorized dealer. We’ll review any cost to you first. Chrysler warranty information.
My insurer wrote the estimate at another shop. Can Universal still repair my Chrysler?
Yes. In Nevada, you can choose the licensed body shop that repairs your vehicle. Bring your claim number and the estimate you already have to Spring Mountain. Once you authorize repairs and leave your Chrysler with us, we photograph any additional accident damage we find and send your adjuster a supplement explaining what needs repair and why.
We handle the follow-up and explain any applicable deductible, uncovered item or disputed charge before you approve work that would cost you extra. Nevada’s shop-choice law (NRS 690B.016).
Are parts still available for older Chrysler models?
Availability varies by model, year and part. A common service part and a discontinued trim piece can have very different lead times. We check the VIN, required parts, manufacturer requirements and available sources before promising a schedule. If an availability issue changes the practical repair options, we explain it.
How long will my Chrysler repair take?
We give you a useful time estimate after assessing the damage and repair plan. Parts availability, insurer review, additional damage, paintwork and any required specialist checks can affect the schedule. A bumper repair and a structural repair will not have the same timeline. We’ll tell you what we’re waiting on and update you if the plan changes.
What should I bring for the first estimate?
Your vehicle, any existing estimate, claim number and adjuster’s contact details. Tell us if it’s a plug-in hybrid, if the Chrysler is leased, and whether there are modifications, coatings or prior repairs. Please mention anything that stopped working or feels different after the accident.
One Universal Motorcars · Two Las Vegas locations
Start your certified
Chrysler repair
at Spring Mountain.
Tell us what happened. We’ll help you understand the inspection, the repair and the next step.
Tell us about your Chrysler
Include your model, year, where the damage is and whether you’re using insurance or paying yourself. If the Chrysler is in impound or storage, let us know when you contact us.
Factory-certified Chrysler collision destination
Universal Motorcars
Spring Mountain
5585 Spring Mountain RdLas Vegas, NV 89146702-754-6774
Monday–Friday: 8 AM–6 PM
Saturday: 8 AM–2 PM · Sunday: Closed
Another Universal collision location
Post Road
3570 W Post Rd · Las Vegas, NV 89118
Collision, body and paint repairs. Call this team to discuss your vehicle and arrange an inspection.
Start with a conversation
Request a Chrysler repair estimate.
Tell us your model and year, where the damage is, and whether you’re using insurance or paying yourself. For factory-certified Chrysler collision repair, choose Spring Mountain.
Our team will contact you to arrange the next step. A preliminary visual estimate is free; repair planning may require an in-person inspection.