Universal Motorcars · Factory certified
Official INFINITI certification locator ↗
Universal Motorcars · Las Vegas
Bring your INFINITI to Universal Motorcars for certified collision repair, careful paintwork and everyday body repairs. From a scraped bumper to accident damage, we explain what needs attention, how we plan the work and what happens next.
5585 Spring Mountain Rd · Las Vegas
Universal Motorcars is part of the INFINITI Certified Collision Repair Network. Our certified facility at 5585 Spring Mountain Road meets program requirements for technician training, equipment and facility standards.
For your repair, we use information specific to your INFINITI’s model and equipment. That helps guide decisions about damaged panels, parts, refinishing and any required scans or calibrations.
You work directly with our local team. We explain the inspection findings, review your insurer’s estimate when applicable and keep you informed as parts, approvals and repair timing develop.
Find Universal Motorcars in the official INFINITI directory ↗The details you live with
A bumper scuff and a hard impact need different plans. We inspect your INFINITI, explain what we find, and connect the visible damage with anything behind it that needs attention.
Scratches may need anything from localized surface correction to panel refinishing, depending on their depth. We assess the finish, match the color and plan blending where needed so the repair works with the surrounding paint.
Dented doors, damaged fenders, bumper scrapes and parking damage all deserve careful assessment. We consider panel shape, attachment points, gaps and adjacent parts when deciding what to repair or replace.
After a collision, we inspect beyond the outer bodywork as the authorized scope allows. Structural damage, steering or suspension changes, mechanical concerns and new noises can all affect the repair plan.
A diagnostic scan checks electronic systems; calibration checks or sets the alignment of a camera or sensor. They serve different purposes. We use your model’s repair information to determine which inspections, scans and calibrations the repair requires—even when no warning light is on.
Looking beyond the outer panel
A rear impact can damage the liftgate and affect parts concealed behind the bumper cover. Once authorized, a closer inspection helps establish the condition of the attachments, surrounding panels and components involved.
We document what we find, explain any changes to the repair plan and review the necessary approvals with you. If you are using insurance, additional supported damage may require a supplement.
Universal Motorcars · INFINITI certified
Universal Motorcars at 5585 Spring Mountain Road participates in the INFINITI Certified Collision Repair Network. The manufacturer’s directory identifies this facility, its address and our direct phone number.
The network requires I-CAR Gold Class status, supplemental INFINITI training and the tools and equipment specified by the program. INFINITI also describes third-party verification of facilities, equipment and operations, with ongoing checks of training and program requirements. Read how INFINITI evaluates its certified repair network ↗
For you, that means a repair plan informed by your vehicle’s construction and equipment. We review the applicable repair information, explain proposed parts and identify required checks. If your insurer’s estimate leaves out a supported procedure or item, we document the findings and ask for review before moving forward.
Your model. Its own repair plan.
We assess body and collision damage on INFINITI sedans and coupes such as the Q50, Q60 and older G models, as well as SUVs including the QX50, QX60 and QX80. If you drive an older FX or another INFINITI, tell us the year and model when you call.
Equipment changes between model years and trims. We confirm what is fitted to your vehicle instead of assuming that every INFINITI has the same sensors or repair requirements. Parts availability and the extent of damage also help determine the schedule.
Matching paint involves more than a color code. We assess the existing finish and any previous paintwork, then plan color adjustment and blending where needed. Ask us which areas will be refinished and why; you should understand the proposed work before approving it.
A door, bumper or fender needs to work with the parts beside it. We inspect its shape, attachment points and surrounding damage when deciding whether repair or replacement makes sense. A photo can show a dent, but it may not reveal a damaged bracket or reinforcement behind it.
A new noise, a warning message or a change in steering deserves attention alongside the body damage. Universal Motorcars can address related mechanical concerns as part of the authorized repair plan. Describe what you noticed, even if it does not seem connected to the visible damage.
At Universal Motorcars
From the first look to collection
We can review an insurance estimate, photograph the damage and prepare a supplement for supported work found during authorized inspection. When an item is questioned, we explain the findings and relevant repair procedures to the adjuster.
You receive a clear explanation of the proposed repairs, pending approvals and any amount you may need to pay. If you prefer to pay directly, we’ll discuss self-pay options based on the vehicle’s condition.
Our preliminary visual estimate is free. Diagnosis and disassembly can be chargeable; we explain and obtain authorization for that work separately.
If the car cannot be driven, call about towing or authorized impound retrieval. We can also help coordinate a rental where policy coverage or another arrangement is available.
We discuss inspection findings, parts, repair authorization and completion timing. If new damage, a delayed part or an approval changes the plan, we explain the effect on your repair.
From our collision customers
“The team was very proactive, kept me informed step by step.”
Ronald Buschur · March 10, 2026 · Google review excerpt
Read Spring Mountain customer reviews ↗
Clear answers before you decide
Start here for practical help with estimates, insurance, parts and getting your vehicle to Universal Motorcars.
Universal Motorcars is listed in the INFINITI Certified Collision Repair Network at 5585 Spring Mountain Road, Las Vegas, NV 89146. Use the official INFINITI facility directory and look for Universal Motorcars; you can also search ZIP code 89146. Call 702-754-6774 to arrange your visit to this certified location.
Certification means the facility meets INFINITI’s collision network requirements for training, equipment and operations. The program includes I-CAR Gold Class status, supplemental INFINITI training and third-party verification. At Universal Motorcars, we use vehicle-specific repair information to guide the proposed work, including parts, body repairs and required electronic checks.
Yes. You can pay Universal Motorcars directly for cosmetic and body repairs without opening an insurance claim. We inspect the damage and explain the practical options: a surface mark, a deep scratch and a cracked bumper may need different work. Our paint and refinishing team also assesses color matching and any blending needed around the repair.
Yes. Nevada law allows an insured person or claimant to choose a licensed repair shop. Your choice of shop does not by itself determine what your policy covers or what the insurer will pay. We review the estimate, document supported repair items and explain disputed items or amounts you may need to pay. See Nevada’s repair-shop choice law, NRS 690B.016 ↗.
We compare the estimate with the damage and document additional supported work. An initial estimate may cover only what was visible before disassembly. During authorized inspection, we photograph findings and prepare a supplement for insurer review when needed. Approval is a separate step; we explain changes to the repair plan, timing and any customer payment. Learn how we document an insurance repair.
INFINITI recommends genuine INFINITI parts, and we review parts choices against the applicable repair requirements. We explain the parts proposed for your vehicle and raise supported concerns about alternatives with the insurer. Coverage, availability, vehicle condition and any lease requirements can affect the discussion. We do not assume every policy will pay for every proposed part; ask us to walk through the parts section of your estimate.
Yes, depending on your INFINITI’s equipment and the work performed. A scan checks electronic systems; calibration is a separate procedure for applicable cameras or sensors. For example, INFINITI calls for Around View Monitor calibration when a camera or its mounting part is removed, installed or replaced. Windshield and bumper work must be assessed against the specific vehicle’s procedures. No warning light does not rule out a stored fault or a required calibration. See our scanning and calibration service.
We consider the material, extent and location of damage, access to the area and the repair methods allowed for that vehicle. We also inspect attachment points and nearby components. A repairable dent and a damaged structural section can call for very different decisions. After inspection, we explain why we recommend repairing or replacing the part and what refinishing the work involves.
Photos are useful for a first conversation, but they cannot establish the full repair scope. Our free preliminary visual estimate covers the damage we can assess without chargeable diagnosis or disassembly. Bring the vehicle, accident photos and any insurer’s estimate, and tell us about warning lights or changes in how it drives. We explain and obtain authorization separately for diagnosis or disassembly that carries a charge.
Call Universal Motorcars at 702-754-6774 to discuss towing or authorized impound retrieval; do not drive a vehicle you believe is unsafe. INFINITI also offers collision towing to the nearest certified center at 1-800-662-6200. Its complimentary offer applies when the vehicle is within 50 miles of a certified center; confirm eligibility and destination with the dispatcher. Impound release, storage and other charges require separate arrangements. View INFINITI’s collision towing information ↗.
Yes, we can help coordinate a rental where insurance coverage or another arrangement is available. Confirm the approved daily allowance, covered days and payment method with your insurer or rental provider. Availability and any extension are separate from the repair authorization. If the repair schedule changes, we explain the change so you can check whether additional rental days are covered.
We give you a more useful timeframe after inspecting the damage and planning the work. Parts availability, hidden damage, approvals, refinishing and required checks can change that timeframe. At intake, confirm the best way to reach you. Our team explains inspection findings, outstanding parts or approvals and any change affecting completion, so you know the next step rather than relying on an unqualified finish date.
Universal Motorcars · Las Vegas
Show us the finish or panel damage that concerns you, and tell us about any change in how your INFINITI drives. We’ll explain what the first inspection can establish.
5585 Spring Mountain Rd
Las Vegas, NV 89146
This is our INFINITI certified repair location. If your vehicle is at our Post Road shop or another facility, call Spring Mountain to arrange the right repair intake.
Have an insurer’s estimate or photos of the damage? Bring them along. We’ll review the visible damage with you and explain any diagnosis or disassembly needed before you authorize it.
Mon–Fri 8 AM–6 PM · Sat 8 AM–2 PM
Sunday closed