Yes. In Nevada, you can choose the licensed body shop that repairs your vehicle. If an adjuster offers a preferred shop and you already have a shop you trust, give the adjuster that shop’s name and address. Ask where the shop should send its estimate and photos. That gets the conversation moving without making you the messenger for the entire repair.
What a preferred-shop referral means
A direct repair program, often called a DRP, is an arrangement between an insurer and a repair facility. It can affect how estimates, updates or program warranties are handled. Ask for the terms if the referral includes a repair guarantee. Either way, judge the shop by the plan for your particular car, the work you’re authorizing and who will stand behind it.
How we work with your adjuster
Universal Motorcars is an independent Las Vegas collision shop. You can bring us the insurer’s estimate even if it names another facility. Once we inspect the car, we’ll explain what the estimate includes and what we still need to investigate.
Suppose the insurer has priced a replacement bumper cover, but inspection reveals that the bracket holding a parking sensor is broken too. With your authorization, we document the additional damage, explain why the bracket matters and submit the change to the adjuster. We can also explain a parts recommendation directly to the insurer and show you its response.
Who pays if the estimates still differ?
You can choose the shop. Your policy and the insurer’s coverage review still affect what it pays. Nevada’s shop-choice law does not require payment above the reasonable rate owed under the policy. Ask which differences are still under review, which are your deductible and which could be a separate customer expense. We go through those amounts before you decide whether to authorize the affected work.
If you’re moving a vehicle from another shop or a tow yard, call us before scheduling the tow. We can confirm the destination and help you find out what release, storage or transport charges need to be addressed.
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